Privacy Policy

1. Information we collect

Depending on what you use, we may collect:

• Contact details such as your name, phone number and email address.
• Booking, ticket, order and transaction references needed to complete or support a purchase.
• Information you send when contacting BWET or Wahid Foundation.
• Basic technical information needed for site security, troubleshooting and reliable operation.
• Browser storage used to keep your cart, checkout details or ticket session available while you use the site.

2. How we use information

• To process bookings, tickets, shop orders and payments.
• To provide customer support and respond to enquiries.
• To manage event, tourism and Foundation partnership requests.
• To prevent fraud, abuse and unauthorized access.
• To maintain and improve the website and its services.
• To meet legal, accounting or regulatory obligations where applicable.

3. Payments

Payments may be handled by a third-party payment processor such as Paystack. Payment-card or mobile-money credentials entered on the payment provider's secure service are handled under that provider's own privacy and security terms. BWET does not intentionally ask you to send full card details through ordinary website forms, email or WhatsApp.

4. Local and session storage

The site uses browser local storage and session storage for functions such as the shop cart, checkout continuity and displaying recently issued tickets. These technologies are used for site functionality, not as advertising trackers. Clearing your browser data may remove this locally stored information.

5. Who we may share information with

We may share only the information reasonably necessary with service providers that help us host the site, manage data, process payments, issue tickets, fulfil orders or provide technical support. We may also disclose information where required by law or where necessary to protect users, BWET or the public.

6. Wahid Foundation information

Information supplied by supporters, sponsors, organisations or prospective partners is used to evaluate and manage Foundation support opportunities. We do not promise to publish donor or partner identities. Public recognition, reporting, restricted-use funding and similar matters should be agreed separately where relevant.

7. Data retention and security

We keep information only for as long as reasonably needed for the purpose it was collected, including operational, legal, accounting and dispute-resolution needs. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.

8. Your choices

You may contact BWET to ask about personal information you have provided, request a correction, or raise a privacy concern. Some records may need to be retained where required for legitimate business, legal or security reasons.

9. External services and links

The website may link to or embed services operated by third parties, including payment providers, messaging platforms and video services. Their own privacy policies apply when you use those services.

10. Changes to this policy

We may update this policy when the website, services or legal requirements change. The date above shows the latest published version.

11. Contact